:root{
  --ivory:#f7f4ee;
  --white:#fff;
  --charcoal:#252827;
  --sage:#78867b;
  --deep:#536158;
  --deep2:#334033;
  --stone:#d8d1c5;
  --gold:#a98e64;
  --muted:#686d69;
  --shadow:0 18px 40px rgba(51,64,51,.10);
  --radius:22px;
  --max:1180px;
}
*{box-sizing:border-box}
html{scroll-behavior:smooth}
body{
  margin:0;
  font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;
  color:var(--charcoal);
  background:var(--ivory);
  line-height:1.55;
}
img{max-width:100%;display:block}
a{color:inherit;text-decoration:none}
button,input,textarea,select{font:inherit}
.container{width:min(var(--max),calc(100% - 32px));margin-inline:auto}
.eyebrow{
  text-transform:uppercase;letter-spacing:.13em;font-size:.78rem;font-weight:800;color:var(--deep);
}
h1,h2,h3{
  font-family:Georgia,"Times New Roman",serif;
  font-weight:500;
  line-height:1.05;
  margin:0 0 .6rem;
}
h1{font-size:clamp(2.65rem,6vw,5rem)}
h2{font-size:clamp(2rem,4vw,3.2rem)}
h3{font-size:1.4rem}
p{margin:.4rem 0 1rem}
.small{font-size:.9rem;color:var(--muted)}
.gold{color:var(--gold)}
.section{padding:82px 0}
.section-tight{padding:56px 0}
.center{text-align:center}
.btn{
  display:inline-flex;align-items:center;justify-content:center;gap:.65rem;
  min-height:50px;padding:.8rem 1.15rem;border-radius:9px;border:1px solid transparent;
  font-weight:800;font-size:.84rem;letter-spacing:.02em;cursor:pointer;transition:.2s ease;
}
.btn:hover{transform:translateY(-1px)}
.btn-primary{background:var(--deep2);color:#fff}
.btn-secondary{background:transparent;border-color:var(--gold);color:var(--charcoal)}
.btn-light{background:#fff;color:var(--deep2)}
.tag-row{display:flex;gap:18px;flex-wrap:wrap;margin:28px 0 8px}
.tag{display:flex;align-items:center;gap:9px;font-weight:700;font-size:.86rem}
.tag .icon{
  width:36px;height:36px;border:1px solid var(--gold);color:var(--gold);border-radius:50%;
  display:grid;place-items:center;font-size:.86rem;
}

/* Header */
.site-header{
  position:sticky;top:0;z-index:50;background:rgba(247,244,238,.96);
  backdrop-filter:blur(12px);border-bottom:1px solid rgba(216,209,197,.75)
}
.header-inner{height:76px;display:flex;align-items:center;justify-content:space-between;gap:28px}
.brand{display:flex;align-items:center;gap:10px;min-width:max-content}
.brand-mark{
  width:44px;height:44px;border:1.5px solid var(--gold);border-radius:50%;display:grid;place-items:center;
  color:var(--gold);font-family:Georgia,serif;font-size:1.45rem
}
.brand-title{font-family:Georgia,serif;font-size:1.35rem;letter-spacing:.08em}
.brand-sub{font-size:.68rem;letter-spacing:.22em;color:var(--gold);font-weight:700}
.nav{display:flex;gap:26px;align-items:center;font-size:.85rem;font-weight:700}
.nav a:hover{color:var(--deep)}
.menu-toggle{display:none;border:0;background:none;font-size:1.6rem}
.mobile-menu{display:none}

/* Hero */
.hero{padding:0;background:linear-gradient(105deg,#f8f3ea 0%,#f8f3ea 46%,#e7dbc8 46%,#d6c1a3 100%)}
.hero-grid{min-height:650px;display:grid;grid-template-columns:1.03fr .97fr;align-items:stretch}
.hero-copy{padding:78px 44px 68px 0;display:flex;flex-direction:column;justify-content:center}
.hero-copy .lead{font-size:1.08rem;max-width:560px}
.hero-actions{display:flex;gap:12px;flex-wrap:wrap;margin-top:12px}
.hero-art{
  min-height:650px;position:relative;overflow:hidden;
  background:
    radial-gradient(circle at 72% 35%,rgba(255,255,255,.62),transparent 24%),
    linear-gradient(135deg,#e7d7be,#bfa17e);
}
.hero-art::before{
  content:"";position:absolute;inset:0;
  background:
    radial-gradient(circle at 60% 58%,#c7aa84 0 10%,transparent 10.5%),
    radial-gradient(circle at 66% 60%,#b88d61 0 7%,transparent 7.5%),
    radial-gradient(circle at 71% 57%,#efe4d4 0 22%,transparent 22.5%);
  opacity:.85
}
.hero-message{
  position:absolute;right:22px;bottom:24px;width:min(330px,calc(100% - 44px));background:rgba(255,255,255,.92);
  padding:24px;border-radius:18px;box-shadow:var(--shadow);border:1px solid rgba(216,209,197,.8)
}
.hero-message h3{font-size:1.55rem}
.hero-message .btn{width:100%;margin-top:8px}

/* Layout sections */
.help-strip{background:#eee8dc;border-block:1px solid var(--stone)}
.help-grid{display:grid;grid-template-columns:1fr auto;gap:30px;align-items:center;padding:28px 0}
.help-grid p{margin:0}
.steps{display:grid;grid-template-columns:repeat(4,1fr);gap:22px;margin-top:34px}
.step{position:relative;padding:18px 18px 12px;border-left:1px solid var(--stone)}
.step:first-child{border-left:0}
.step-num{width:38px;height:38px;border-radius:50%;background:var(--deep2);color:#fff;display:grid;place-items:center;font-weight:800;margin-bottom:12px}

.packages{display:grid;grid-template-columns:repeat(5,1fr);gap:16px;margin-top:34px}
.package{background:#fff;border:1px solid var(--stone);border-radius:16px;padding:22px 18px;box-shadow:0 8px 26px rgba(51,64,51,.05);display:flex;flex-direction:column}
.package.featured{border-color:var(--gold);box-shadow:var(--shadow)}
.package .price{font-size:1.3rem;font-weight:900;color:var(--gold);margin:.2rem 0 .8rem}
.package ul{padding-left:19px;margin:.35rem 0 1.1rem;font-size:.9rem}
.package .btn{margin-top:auto}

.promise-story{display:grid;grid-template-columns:1fr 1fr;gap:24px}
.promise,.story-card{background:#fff;border:1px solid var(--stone);border-radius:18px;padding:30px}
.promise-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:18px;margin-top:24px}
.promise-item{padding:10px}
.promise-item strong{display:block;font-family:Georgia,serif;font-size:1.2rem;margin-bottom:4px}
.story-flex{display:grid;grid-template-columns:180px 1fr;gap:24px;align-items:center}
.story-flex img{width:180px;height:180px;object-fit:cover;border-radius:18px;border:1px solid var(--stone)}

.keepsakes{display:grid;grid-template-columns:repeat(6,1fr);gap:14px;margin-top:28px}
.keep{background:#fff;border:1px solid var(--stone);border-radius:14px;overflow:hidden}
.keep img{aspect-ratio:4/3;object-fit:cover}
.keep div{padding:13px;font-weight:700;font-size:.9rem}

.map-faq{display:grid;grid-template-columns:1.05fr .95fr;gap:28px;align-items:stretch}
.map-card,.faq-card{background:#fff;border:1px solid var(--stone);border-radius:18px;overflow:hidden}
.map-card header,.faq-card header{padding:26px 28px 10px}
#service-map{height:420px;background:#e8e3da}
.faq-wrap{padding:8px 24px 24px}
.faq-item{border-top:1px solid var(--stone)}
.faq-question{width:100%;border:0;background:transparent;text-align:left;padding:16px 0;font-weight:800;display:flex;justify-content:space-between;gap:15px;cursor:pointer}
.faq-answer{display:none;padding:0 0 16px;color:var(--muted)}
.faq-item.open .faq-answer{display:block}

.final-cta{
  background:linear-gradient(90deg,rgba(51,64,51,.96),rgba(83,97,88,.90)),linear-gradient(135deg,#5f765f,#b9a37e);
  color:#fff;padding:64px 0
}
.final-grid{display:grid;grid-template-columns:1fr auto;gap:30px;align-items:center}
.final-actions{display:flex;gap:10px;flex-wrap:wrap}

/* Footer */
footer{background:#2f3a30;color:#fff;padding:44px 0 96px}
.footer-grid{display:grid;grid-template-columns:1.5fr .8fr .8fr 1.2fr;gap:28px}
footer .small{color:#cfd5cf}
.footer-links{display:grid;gap:8px;font-size:.9rem}
.footer-bottom{border-top:1px solid rgba(255,255,255,.15);margin-top:30px;padding-top:18px;display:flex;justify-content:space-between;gap:20px;flex-wrap:wrap;font-size:.8rem;color:#cfd5cf}

/* Other pages */
.page-hero{padding:88px 0 60px;background:linear-gradient(135deg,#f2ecdf,#e4d6bf)}
.content-grid{display:grid;grid-template-columns:1fr 320px;gap:40px;align-items:start}
.side-card{background:#fff;border:1px solid var(--stone);border-radius:16px;padding:24px;position:sticky;top:98px}
.form{display:grid;gap:14px}
.form label{font-weight:700;font-size:.9rem}
.form input,.form textarea,.form select{
  width:100%;padding:14px;border:1px solid var(--stone);border-radius:10px;background:#fff
}
.form textarea{min-height:130px;resize:vertical}
.notice{padding:14px 16px;border:1px solid #dfcfae;background:#fbf6e9;border-radius:10px;font-size:.9rem}
.legal{max-width:820px}
.legal h2{font-size:1.8rem;margin-top:2rem}
.mobile-contact-bar{display:none}

@media (max-width:1050px){
  .packages{grid-template-columns:repeat(3,1fr)}
  .packages .package:nth-child(4),.packages .package:nth-child(5){grid-column:span 1}
  .keepsakes{grid-template-columns:repeat(3,1fr)}
  .promise-story,.map-faq{grid-template-columns:1fr}
}
@media (max-width:820px){
  body{padding-bottom:68px}
  .nav{display:none}
  .menu-toggle{display:block}
  .header-inner>.btn{display:none}
  .mobile-menu{display:none;padding:0 16px 16px;background:var(--ivory)}
  .mobile-menu.open{display:grid}
  .mobile-menu a{padding:12px 0;border-top:1px solid var(--stone);font-weight:700}
  .hero{background:#f8f3ea}
  .hero-grid{grid-template-columns:1fr;min-height:0}
  .hero-copy{padding:52px 0 28px}
  .hero-art{min-height:360px;border-radius:22px 22px 0 0}
  .hero-message{position:relative;right:auto;bottom:auto;width:auto;margin:18px;background:#fff}
  .help-grid,.final-grid,.content-grid{grid-template-columns:1fr}
  .steps{grid-template-columns:1fr}
  .step{border-left:0;border-top:1px solid var(--stone)}
  .step:first-child{border-top:0}
  .packages{grid-template-columns:1fr}
  .promise-grid{grid-template-columns:repeat(2,1fr)}
  .story-flex{grid-template-columns:110px 1fr}
  .story-flex img{width:110px;height:110px}
  .keepsakes{grid-template-columns:repeat(2,1fr)}
  .footer-grid{grid-template-columns:1fr 1fr}
  .mobile-contact-bar{
    display:grid;grid-template-columns:1fr 1fr;position:fixed;z-index:80;left:0;right:0;bottom:0;height:68px;
    box-shadow:0 -8px 22px rgba(0,0,0,.12)
  }
  .mobile-contact-bar a{display:flex;align-items:center;justify-content:center;font-weight:900;color:#fff}
  .mobile-contact-bar a:first-child{background:var(--deep2)}
  .mobile-contact-bar a:last-child{background:var(--gold)}
  .side-card{position:static}
}
@media (max-width:560px){
  .container{width:min(100% - 22px,var(--max))}
  .header-inner{height:68px}
  .brand-title{font-size:1.05rem}
  .brand-sub{font-size:.57rem}
  .brand-mark{width:38px;height:38px}
  .section{padding:62px 0}
  .hero-copy{padding-top:42px}
  h1{font-size:2.75rem}
  .hero-actions{display:grid}
  .btn{width:100%}
  .tag-row{display:grid;grid-template-columns:1fr 1fr}
  .help-grid{padding:24px 0}
  .help-grid .btn{margin-top:8px}
  .promise-story{gap:16px}
  .promise,.story-card{padding:22px}
  .promise-grid{grid-template-columns:1fr 1fr}
  .story-flex{grid-template-columns:1fr}
  .story-flex img{width:100%;height:260px}
  .keepsakes{grid-template-columns:1fr 1fr}
  .footer-grid{grid-template-columns:1fr}
}

/* V1.3 real customer imagery */
.hero-photo{
  background:
    linear-gradient(90deg,rgba(247,244,238,.08),rgba(37,40,39,.08)),
    url("../images/support-small-dog.webp") center 40%/cover no-repeat;
}
.hero-photo::before{display:none}
.package-photo{
  width:calc(100% + 36px);
  height:150px;
  object-fit:cover;
  margin:-22px -18px 18px;
  border-radius:16px 16px 0 0;
  border-bottom:1px solid var(--stone);
}
.memory-strip{background:#eee8dc;border-top:1px solid var(--stone)}
.memory-strip-grid{display:grid;grid-template-columns:.9fr 1.1fr;gap:34px;align-items:center}
.memory-copy{max-width:520px}
.memory-photos{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}
.memory-photos img{width:100%;aspect-ratio:1/1;object-fit:cover;border-radius:16px;border:1px solid var(--stone)}
.support-story-image{margin:28px 0 12px}
.support-story-image img{width:100%;max-height:420px;object-fit:cover;border-radius:18px;border:1px solid var(--stone)}
.side-photo{width:100%;height:180px;object-fit:cover;border-radius:12px;margin-bottom:18px}
.faq-intro-photo{max-width:760px;margin:0 auto 22px}
.faq-intro-photo img{width:100%;max-height:320px;object-fit:cover;border-radius:18px;border:1px solid var(--stone)}
@media (max-width:820px){
  .memory-strip-grid{grid-template-columns:1fr}
  .memory-photos{grid-template-columns:repeat(3,1fr)}
  .package-photo{height:210px}
}
@media (max-width:560px){
  .memory-photos{grid-template-columns:1fr 1fr}
  .memory-photos img:nth-child(3){display:none}
  .package-photo{height:200px}
}